Telephone Etiquette

Phone etiquette is a highly valuable tool to have in an employee"s skill-set, and our Telephone Etiquette workshop will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier, and happier employees will produce happier customers. Through our Telephone Etiquette workshop your participants will learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole. Recognizing the different skills used between inbound and outbound calls along with knowledge on how to deal with rude or angry callers makes this workshop a great investment.

Available Formats for Employees and Managers
At our training centre in Toronto All one day workshops are from 10.00AM to 5.00PM with one hour lunch break.
Duration        Cost CAD$
One day workshop:-  $899 + HST
We offer a 10% discount for each additional participant.
Click on Schedules to see workshop dates, on Skillsoft Certification Workshops to see different certification packages including "Train the Trainer" and many more workshops

At your location any where in Ontario
Duration:      Number of participants:     Cost CAD$
90 minutes Presentation (No handouts):- 5 - 50:- $1599 + HST
Half a day Seminar (3 hours) (no handouts):- 5 - 50:- $2500 + HST
Full Day Workshop (6 hours) Includes handouts for each participant:- 1 - 10:- $2500 + HST
Full Day Workshop (6 hours) Includes handouts for each participant:- 11 - 20:- $4000 + HST
Full Day Workshop (6 hours) Includes handouts for each participant:- 21 - 40:- $5800 + HST

At your location any where in any other Canadian Province except Ontario
Duration:     Number of participants:     Cost CAD$
90 minutes Presentation (No handouts):- 5 - 50:- $2500 + HST
Half a day Seminar (3 hours) (no handouts):- 5 - 50:- $3500 + HST
Full Day Workshop (6 hours) Includes handouts for each participant:- 1 - 10:- $3500 + HST
Full Day Workshop (6 hours) Includes handouts for each participant:- 11 - 20:- $5000 + HST
Full Day Workshop (6 hours) Includes handouts for each participant:- 21 - 40:- $6800 + HST

Please click here to register online or for more information contact us

Pay ment Options:
Pay online through the secure online pay pal link provided.
Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 647-748-7770
For organizations wishing to pay thru a company cheque, please request an Invoice and mail a cheque pay able to "1437467 Ontario Inc" and send to:4789 Yonge Street, Suite 1014, North York, ON, M2N0G3.

Enquire about the Telephone Etiquette workshop in Toronto, Canada provided by Train4career. Call us today for Telephone Etiquette workshop in Toronto at 1-647-748-7770/71 or email us at: support@train4career.net